Too often leaders are focused on correcting behavior, but catching an associate in the act of right behavior and commenting on it may be an even more effective method. In this video we talk about how to make congratulatory coaching work for you.
Many sales are lost and many more lose their profitability because a salesperson was not able to maintain their posture during the selling process. So, what is selling posture and how does it affect your ability to sell more profitably? This video examines those two questions.