In a recent survey, the Skillsoft organization identified the six top characteristics of a 21st century leader. As I read and reflected on the material, I had a sense of the old mixing with the new, the need to adapt to a quickly changing cultural landscape while staying rooted in values that have held our […]

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Looking at the caller ID on your phone you see that it’s the salesperson from one of your suppliers. Brad’s not a bad guy but you know he’s going to ask for a visit and you’re very busy. The meeting will start with the normal pleasantries, and then he will ask how the product is […]

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By Bill Hellkamp A major challenge of interpersonal communication is the attempt to influence others to a certain way of thinking or acting. Perhaps I have a project that I want the organization to back with funding and people resources. How can I get others to accept it and be part of the team that […]

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With your goals in mind, chart a course for maximizing your personal and professional growth By John C. Maxwell John C. Maxwell discusses strategic personal growth in his new book, The 15 Invaluable Laws of Growth. The following article is adapted from a chapter in the book.   Most people allow their lives to simply happen […]

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Halloween is upon us once again, the season of fear!. Ghosts, goblins, witches and vampires are all characters invented to affect the deep seated anxieties that reside in all of us. And while salespeople may also be frightened by these terrible creatures, they have another set of fears to deal with, and these are ones […]

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