In the past I’ve had the opportunity to lead virtual teams and learned much from those experiences. But just recently I started an assignment where I am a contributor on a client project where every member of the team lives in a different location as does the client. It has been an interesting and valuable […]

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By Bill Hellkamp When the quality trend first hit, I was employed at a small company as a full commission sales person. I had been there a number of years and dealt with territory and commission issues along with the rest of my peers. Because of our complaints, Larry (the owner) had decided to put […]

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By Bill Hellkamp Has Steve really missed another deadline? Did Julie actually talk to a customer like that? What is wrong with Juan today? If you work with other people you will find that sometimes you have to intervene to deal with their negative actions or attitudes. For many of us, confronting others in an […]

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By Bill Hellkamp Have you ever had the agony of working for a critical boss? One who was able and eager to discover and point out every mistake that was made by one of the team members? I am happy to report that I have been able to avoid this during my career. However, I […]

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By Bill Hellkamp Lately I’ve been beat! Between long hours working on a few big projects, an unusual travel schedule and family health worries, my waking and sleeping patterns have been a mess. While my normal response would be to “soldier on” through these challenges, I’ve found that difficult to do. And the admonition, “You […]

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