By Bill Hellkamp Has Steve really missed another deadline? Did Julie actually talk to a customer like that? What is wrong with Juan today? If you work with other people you will find that sometimes you have to intervene to deal with their negative actions or attitudes. For many of us, confronting others in an […]

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By Bill Hellkamp Have you ever had the agony of working for a critical boss? One who was able and eager to discover and point out every mistake that was made by one of the team members? I am happy to report that I have been able to avoid this during my career. However, I […]

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By Bill Hellkamp Lately I’ve been beat! Between long hours working on a few big projects, an unusual travel schedule and family health worries, my waking and sleeping patterns have been a mess. While my normal response would be to “soldier on” through these challenges, I’ve found that difficult to do. And the admonition, “You […]

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Whether you call it banter, snappy repartee or slammin’ we can all appreciate the intelligence one must have who can take an insult and quickly turn it against the person who delivered it. These people are not only great verbally, but have quick minds that are able to seize the moment and turn it to […]

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By John C Maxwell What’s a successful person’s greatest resource in difficult times? Good thinking! Good thinkers are always in demand. A person who knows how may always have a job, but the person who knows why will always be his boss. Good thinkers solve problems, they never lack ideas for building an organization, and they […]

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